Shipping Policies
1.ORDER DISPATCH TIME
We make your reborn doll and ensure every detail after your order has been successfully placed. Painting and production usually takes 1-3 working days, longer for holidays. We then dispatch the order, at which point you will receive a dispatch email. Sorry to keep you waiting, but your doll is worth the wait.
2.LIST OF COUNTRIES/REGIONS
Regions |
Countries |
Asia | South Korea, Belgium |
Europe | United Kingdom, France, Germany, Italy, Portugal, Spain, Sweden, Switzerland, Belgium, Ireland |
North America | United States, Canada, Puerto Rico |
Oceania | Australia, New Zealand |
3.ESTIMATED DELIVERY TIME
Regions |
Countries |
Estimated Delivery Time |
Asia | South Korea, Belgium | 8-12 business days |
Europe | United Kingdom, France, Germany, Italy, Portugal, Spain, Sweden, Switzerland, Belgium, Ireland | 8-12 business days |
North America | United States, Canada, Puerto Rico | 8-12 business days |
Oceania | Australia, New Zealand | 8-12 business days |
South America | Brazil | 8-15 business days |
*A selection of products are shipped from our US warehouse with an estimated transit time of 5-8 days, click here for more Fast Shipping Products. Many of them are very hot, get a head start on meeting your baby quickly!
4.SHIPPING COSTS
Standard Shipping
① For regular products
Countries / Regions |
Shipment Costs |
United States | $20 (Free Shipping on Orders Over $138.99) |
France, Germany | $16.99 (Free Shipping on Orders Over $138.99) |
United Kingdom | $15 (Free Shipping on Orders Over $138.99) |
Australia | $25 (Free Shipping on Orders Over $138.99) |
Canada | $25 (Free Shipping on Orders Over $138.99) |
Other Countries | $20 (Free Shipping on Orders Over $138.99) |
② For full silicone baby products
Country/Region |
Logistics Project |
Commodity Fee |
Price$ |
Unites States | Standard Shipping | $0-$160 | 17.99 |
Sandard Shipping+Insurance | 22.99 | ||
Standard Shipping | $160.01-$200.00 | 21.99 | |
Sandard Shipping+Insurance | 28.99 | ||
Standard Shipping | Over$200 | 27.99 | |
Sandard Shipping+Insurance | 37.99 | ||
United Kingdom | Standard Shipping | $0-$160 | 15.99 |
Sandard Shipping+Insurance | 20.99 | ||
Standard Shipping | $160.01-$200.00 | 18.99 | |
Sandard Shipping+Insurance | 25.99 | ||
Standard Shipping | Over$200 | 22.99 | |
Sandard Shipping+Insurance | 32.99 | ||
Australia | Standard Shipping | $0-$160 | 25.99 |
Sandard Shipping+Insurance | 30.99 | ||
Standard Shipping | $160.01-$200.00 | 30.99 | |
Sandard Shipping+Insurance | 37.99 | ||
Standard Shipping | Over$200 | 35.99 | |
Sandard Shipping+Insurance | 45.99 | ||
France/Germany/ Italy/Portugal/Spain/Sweden/Korea |
Standard Shipping | $0-$160 | 20 |
Sandard Shipping+Insurance | 25 | ||
Standard Shipping | $160.01-$200.00 | 25 | |
Sandard Shipping+Insurance | 32 | ||
Standard Shipping | Over$200 | 30 | |
Sandard Shipping+Insurance | 40 | ||
Canada | Standard Shipping | $0-$160 | 20 |
Sandard Shipping+Insurance | 25 | ||
Standard Shipping | $160.01-$200.00 | 25 | |
Sandard Shipping+Insurance | 32 | ||
Standard Shipping | Over$200 | 30 | |
Sandard Shipping+Insurance | 40 |
5. ABOUT FULL SILICONE BABIES
Attention: The actual weight of the full silicone baby dolls is more approximate to that of the real baby, thus the freight cost will rise within a reasonable range. The actual freight will be charged according to the price and weight of the full silicone baby you purchase, sorry for any inconvenience caused.
6. CHANGE OF ADDRESS
You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.
7.TRACKONG ORDER
Once the order is placed, our system will send you an email with the order details.
Click here to track your order, please enter Tracking Number in the input box and click Track.
The online update of logistics information may be delayed for 1-2 days, please wait patiently.
Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.
8.CONTACH US
Did the above information not answer your question? Click here to contact us.
9.SHIPPING PARTNERS