Shipping Policies

This page covers Reborndollsshop® shipping time and estimated transit time for all orders. Please check this page for updated information about transit and shipping times to your country or region.

⚠️ Attention:

Before you enter the checkout page, we hope you can pay attention to the following information. When you fill in the delivery information, please be sure to fill in the detailed address in the form of the post code, specific house number, street/ apartment, state/city, province, and country. In order to avoid unpredictable situations when we deliver your doll, thank you for your understanding!

✉ About Fast Delivery

⭐ Currently, we have only set up local warehouses in the USA, which means that some selected products with sufficient inventory can be shipped to the United States within 3-7 days.

⭐ In the future, we will successively set up local warehouses in CAN, UK, AUS, and Europe countries. We sincerely hope that the baby you purchase can safely arrive home at a clip.

How to Identify Products That Support Fast Delivery

Determine which material of this product supports fast delivery by paying attention to the subtitle description of the product.

If you have any questions, please consult our customer service email:service@reborndollsshop.com.

Click here for quick scanning about fast delivery: https://www.reborndollsshop.com/collections/fast-delivery%F0%9F%92%A8?st=

1.ORDER DISPATCH TIME
We make your reborn doll and ensure every detail after your order has been successfully placed. Painting and production usually takes 1-3 working days, longer for holidays. We then dispatch the order, at which point you will receive a dispatch email. Sorry to keep you waiting, but your doll is worth the wait.

2.LIST OF COUNTRIES/REGIONS

3.ESTIMATED DELIVERY TIME

*A selection of products are shipped from our US warehouse with an estimated transit time of 5-8 days, click here for more Fast Shipping Products. Many of them are very hot, get a head start on meeting your baby quickly!

4.SHIPPING COSTS

5.ABOUT FULL SILICONE BABIES
Attention: The actual weight of the full silicone baby dolls is more approximate to that of the real baby, thus the freight cost will rise within a reasonable range.The actual freight will be charged according to the price and weight of the full silicone baby you purchase, sorry for any inconvenience caused.

6.CHANGE OF ADDRESS
You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.

7.TRACKONG ORDER
Once the order is placed, our system will send you an email with the order details.
Click here to track your order, please enter Tracking Number in the input box and click Track.
The online update of logistics information may be delayed for 1-2 days, please wait patiently.

Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

8.COVID-19 PRECAUTIONS
To ensure that our customers and courier partners are kept safe:

Our warehouses are following all stipulated safety and hygiene guidelines
Our couriers wear masks and use disinfectants
We don't require a signature for delivery - delivery to the address you have ordered is considered good

We ask you to do your part too by: